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미소파출

Guide

Frequently Asked Questions

The questions we're asked most often by phone.

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What information should I prepare?

Tell us six things — the work, date, hours, number of people, area and pay terms — and consultation will be quick.

Are the workers employees of 미소파출?

No. 미소파출 is a job placement business that introduces and connects job seekers. Working conditions are agreed between the business and the job seeker, and wages are paid by the hiring business.

Do you handle construction site workers?

We don't introduce construction day labor, heavy loading/unloading, or specialized cleaning requiring professional equipment.

How much is the placement fee?

Job placement fees follow the standards and procedures set by law, and are explained in the fee schedule posted at our office and during consultation.

Can I get someone today?

If a job seeker is available that day, we can introduce them, but we can't promise the outcome or arrival time in advance. Call us with the work, hours, headcount and location, and a counselor will check right away.

Who signs the employment contract?

The employment contract is between the hiring business and the job seeker. 미소파출 introduces and connects suitable people, and explains working conditions such as duties, pay and working hours when introducing them.

What if the schedule or headcount changes?

Please call us as soon as possible with the new date, time or headcount. If someone has already been introduced, they need to know right away, so a counselor will adjust it with you.

Can I check that you are a registered placement agency?

미소파출 is a paid job placement agency registered with the local government. You can see our job placement business registration and business registration certificates on the 「Registration & Trust」 page.

Can I use the service in my neighborhood?

You can use it in any neighborhood within Seongnam · Gwangju (Gyeonggi) · Yongin · Songpa-gu (Seoul) · Gangnam-gu (Seoul). In Seongnam we cover all areas including 모란·태평·신흥·미금·오리·정자·서현. Call us (031-704-8753) and tell us the neighborhood and the work.

Do I need to sign up?

There is no sign-up. Just call us, or leave your contact details and desired work on the inquiry page.

Who pays wages, and when?

Wages are paid by the hiring business. Daily and hourly pay is, as a rule, settled on the same day you work; check the posting and the company's terms for how it is paid.

Can foreigners inquire?

Yes. However, whether we can introduce you depends not on nationality but on your residence status, permitted employment activities and the actual work, as checked by a counselor.

Is there an age limit?

We consult with anyone regardless of age or gender — people in their 40s, 50s, 60s and 70s are welcome. The requirements for each job are explained in the posting and during consultation.

Can I work without experience?

It depends on the job. Many postings such as dishwashing, kitchen assistant, meal serving, washing and building cleaning need no experience, while roles like side-dish cooks and head chefs check experience.

Do I need a health certificate?

Many places that handle food, such as restaurants and cafeterias, require a health certificate (medical examination result). You can get one at a public health center or similar, and it is valid for one year. During consultation we tell you whether each business requires it.

Can I work today?

If one of that day's requests matches your area, hours and work, we can introduce you. If nothing matches, we'll talk about other dates or other types of work.

What should I bring on my first day?

Many businesses provide items like aprons, hygiene caps or safety shoes, but please bring comfortable shoes and wear neat clothes. When you are introduced, a counselor tells you what each business asks you to bring.

What if I don't get paid?

First check the payday and amount with the business, and let your counselor know too. If it still isn't resolved, you can consult the Ministry of Employment and Labor call center (dial 1350) and file a petition with the regional employment and labor office or on the Labor Portal.

What if I get hurt at work?

Tell the person in charge at the business right away and get treatment. If you were injured while working, you can apply for industrial accident compensation to the Korea Workers' Compensation & Welfare Service (COMWEL). Please let your counselor know as well.

When will you contact me after I leave an inquiry?

A counselor checks it and contacts you during our hours (weekdays 06:00–22:00 · weekends 08:00–20:00). If it's urgent, calling 031-704-8753 is fastest.

What is a “pachulbu”, and how is it different from a job placement agency?

“Pachulbu” is an everyday Korean word for a person who goes to a restaurant or home to work for a day or a set period. A job placement agency is a registered office that connects such jobs with people. 미소파출 is a registered agency and introduces roles such as kitchen assistant, hall serving, dishwashing and cleaning regardless of age or gender.

What happens to the information I leave in an inquiry?

It is used only for consultation, and inquiries that don't lead to an introduction are destroyed within 6 months of receipt. See the Privacy Policy for details.

How can I have my information deleted?

You can ask to view, correct, delete or stop processing your information. Please contact us by phone at 031-704-8753 or by email at pak620322@naver.com.

Where can I change cookie settings?

You can change them at any time with 「Cookie settings」 at the very bottom of the page. If you don't agree, Google and Naver analytics and ad tools stay off.

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